At kh889, your privacy is not an afterthought — it is a foundational commitment. This Privacy Policy explains precisely what personal data we collect, how we use it, who we share it with, and what rights you hold over your own information. We handle all member data with the same seriousness we apply to financial security and game integrity.
kh889 stores all personal data on encrypted, access-controlled servers. We never sell your personal information to third parties. Your data is used solely to operate your account and improve your kh889 experience.
Six core principles that govern everything kh889 does with your information.
All personal data is stored using AES-256 encryption at rest and transmitted via TLS 1.3. Your KTP number, bank account details, and login credentials are never stored in plain text.
kh889 does not sell, rent, or trade your personal information to any third party for marketing purposes. Your data belongs to you — we are only custodians of it for the purpose of operating your account.
We collect only the personal data that is strictly necessary to verify your identity, process payments, and deliver the kh889 service. We do not collect data speculatively or beyond what our legitimate operations require.
Access to member personal data within kh889 is strictly limited to authorised personnel on a need-to-know basis. All staff with data access undergo background checks and sign confidentiality agreements.
You have the right to access, correct, port, and request deletion of your personal data at any time. kh889 processes these requests promptly, subject to legal retention obligations and active investigation requirements.
In the unlikely event of a data security incident affecting your personal data, kh889 will notify affected members promptly and take all necessary remedial action to contain and resolve the issue.
kh889 ("kh889", "we", "us", "our") operates the online betting and live casino platform accessible at https://kh889.net, including all sub-pages, game lobbies, account management areas, and associated services. kh889 is the data controller for all personal data collected and processed in connection with your use of the platform.
This Privacy Policy applies to all current and former members of the kh889 platform, to visitors who browse the platform without registering, and to individuals who contact kh889's support team. It covers personal data collected through the website, via email correspondence, through our WhatsApp support channel, and through any other interaction you have with kh889.
This Policy should be read in conjunction with our Terms & Conditions and our Responsible Gaming policy, which together form the full framework governing your relationship with kh889. By registering an account or continuing to use the kh889 platform, you acknowledge that you have read and understood this Privacy Policy.
kh889 collects personal data in a limited, purposeful manner. The categories of data we collect, and the context in which each is collected, are set out in the table below:
| Data Category | Specific Data Points | Collection Context |
|---|---|---|
| Identity Data | Full legal name, date of birth, Indonesian National Identity Card number (KTP) or passport number, photograph (from KYC document submission) | Account registration and KYC verification |
| Contact Data | Mobile phone number, WhatsApp number, email address | Account registration, support interactions |
| Residential Data | Full residential address including province, city (e.g., Jakarta, Surabaya, Bandung, Bali), and postal code | Account registration, KYC verification |
| Financial Data | Indonesian bank account details (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, BSI, Bank Permata), e-wallet identifiers (OVO, DANA, GoPay, ShopeePay, LinkAja), deposit and withdrawal transaction records | Payment processing, KYC, AML compliance |
| Technical Data | IP address, device type, browser type and version, operating system, session timestamps, login history | Automated collection during platform use |
| Usage Data | Betting history, game session data, wagering patterns, bonus claims, win/loss records | Generated automatically during platform use |
| Communications Data | Records of live chat conversations, email correspondence, and WhatsApp support interactions | Customer support and dispute resolution |
| Marketing Preferences | Opt-in or opt-out status for promotional communications, preferred contact channel | Account settings and marketing consent management |
Data You Provide Voluntarily. In addition to the categories above, you may choose to provide supplementary information when contacting our support team or completing account surveys. Such information is treated with the same level of protection as mandatory registration data.
Data We Do Not Collect. kh889 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, biometric data (beyond document photographs submitted for KYC), or health information, except where voluntarily disclosed in the context of a responsible gaming self-exclusion or deposit limit request.
kh889 uses the personal data it collects only for clearly defined, legitimate purposes. We do not use your data in ways that are incompatible with the purpose for which it was collected. The primary purposes for which kh889 processes personal data are as follows:
kh889 processes personal data only where a valid legal basis exists. The applicable legal bases are as follows:
Where kh889 relies on legitimate interests as the legal basis for processing, we conduct a balancing assessment to ensure that our interests do not override your fundamental privacy rights. The results of these assessments are available on request by contacting .
5.1 Third-Party Service Providers. kh889 shares personal data with a limited set of vetted third-party service providers who process data on our behalf under binding data processing agreements. These include payment processors (handling transactions with BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, ShopeePay, and LinkAja), KYC and identity verification providers, fraud detection and AML screening services, and cloud infrastructure providers. All processors are contractually required to handle your data in accordance with this Privacy Policy and applicable data protection standards.
5.2 Game Suppliers. To deliver third-party game content — including live casino studios by Evolution Gaming and slots by Pragmatic Play, NetEnt, Microgaming, Pocket Games Soft, and Spribe — kh889 shares limited session data (such as a pseudonymous session token and stake amounts) with the relevant game supplier. These suppliers do not receive your full identity data and are bound by their own data processing agreements with kh889.
5.3 Regulatory and Law Enforcement Disclosures. kh889 may be required to disclose personal data to competent authorities, financial intelligence units, or law enforcement bodies in response to a lawful request, court order, or regulatory obligation. Such disclosures are made only to the minimum extent required and, where legally permissible, we will attempt to notify you before complying.
5.4 Business Transfers. In the event of a merger, acquisition, or sale of all or part of kh889's business, personal data held by kh889 may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and the privacy terms applicable to your data post-transfer.
5.5 No Sale of Data. kh889 does not sell, rent, lease, or otherwise transfer your personal data to any third party for that party's own commercial, marketing, or advertising purposes. This prohibition applies unconditionally and is not subject to any exception.
6.1 What Are Cookies. Cookies are small text files placed on your device by a website you visit. kh889 uses cookies and similar tracking technologies (including local storage and session storage) to operate the platform, remember your preferences, maintain your login session, and analyse platform usage.
6.2 Types of Cookies We Use.
6.3 Managing Cookies. You may manage non-essential cookies through your browser settings. Disabling cookies may affect the functionality of certain platform features. kh889 does not use third-party advertising or retargeting cookies.
7.1 Active Accounts. kh889 retains personal data for as long as your account remains active. We review account activity regularly and may contact dormant accounts (those with no login or transaction activity for 12 consecutive months) to confirm continued membership intent.
7.2 Closed Accounts. Following account closure — whether member-initiated or kh889-initiated — kh889 retains identity data, KYC documentation, and financial transaction records for a minimum of five (5) years from the date of closure. This retention period reflects our obligations under anti-money laundering regulations and international gaming compliance frameworks.
7.3 Marketing Data. Where you have opted in to marketing communications, your marketing preferences and contact data for this purpose are retained until you withdraw consent. Following withdrawal of marketing consent, your data is removed from active marketing lists within 10 business days.
7.4 Support Records. Records of customer support interactions (live chat logs, email threads, WhatsApp records) are retained for three (3) years from the date of the interaction, for quality assurance and dispute resolution purposes.
7.5 Deletion. Beyond the minimum legal retention periods described above, kh889 does not retain personal data longer than necessary. Data that no longer serves a legitimate purpose is securely deleted or irreversibly anonymised on a scheduled basis.
kh889 implements a comprehensive, layered approach to data security. The technical and organisational measures we apply include:
Your Role in Security. While kh889 maintains robust technical safeguards, account security is a shared responsibility. You must use a strong, unique password for your kh889 account, never share your login credentials, and notify our support team immediately at if you suspect your account has been accessed without your authorisation.
As a kh889 member, you hold the following rights with respect to your personal data. kh889 is committed to facilitating the exercise of these rights promptly and without unnecessary friction:
To exercise any of the rights listed above, please contact our support team via live chat, WhatsApp at +62 811 0000 8889, or email at with the subject line "Data Rights Request — [Your Name] — [Account ID]". We may ask you to verify your identity before processing your request. We aim to respond to all data rights requests within 30 calendar days.
10.1 Strict Age Restriction. The kh889 platform is strictly restricted to individuals aged 21 years and over. kh889 does not knowingly collect personal data from individuals under the age of 21. All registration data submitted is reviewed as part of our KYC process, and accounts are required to submit valid age-verification documentation (Indonesian KTP or passport) upon request.
10.2 Discovery of Underage Use. If kh889 discovers or is notified that an account is held by an individual under the age of 21, the account will be suspended immediately, all betting activity voided, and any deposited funds returned to the payment source (minus any winnings derived from play during the period of underage use). The case will be referred to our compliance team and, where appropriate, to relevant authorities.
10.3 Parental Controls. If you are a parent or guardian and believe that your child has created a kh889 account, please contact us immediately at or via live chat. We will investigate the matter as a priority and take all appropriate action.
11.1 Game Providers. The kh889 platform integrates games and live dealer content from third-party game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft. These providers operate their own platforms and privacy practices for the purpose of delivering game content. kh889 shares only the minimum data necessary (pseudonymous session tokens, bet amounts) with these providers.
11.2 Payment Providers. Payment processing for deposits and withdrawals via Indonesian banks (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, BSI, Bank Permata) and e-wallets (OVO, DANA, GoPay, ShopeePay, LinkAja) involves third-party payment infrastructure. kh889 is not responsible for the privacy practices of these payment providers in respect of data held directly by them. We encourage you to review the privacy policies of your bank or e-wallet provider.
11.3 No External Links. The kh889 website does not contain links to external third-party websites beyond those integral to delivering our payment and game services. kh889 is not responsible for the content or privacy practices of any external website. This Privacy Policy applies solely to data processed by kh889 in connection with the kh889 platform.
12.1 Right to Update. kh889 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, changes in applicable law, or changes to the services we offer. The "Last Updated" date at the top of this page will be revised whenever a material change is made.
12.2 Notification of Material Changes. Where a change to this Privacy Policy is material — meaning it significantly affects how kh889 collects, uses, or shares your personal data — kh889 will notify active members via the platform's on-site notification system or by email to the address registered on your account. We will provide at least 14 days' notice before a material change takes effect for existing members.
12.3 Continued Use. Your continued use of the kh889 platform after the effective date of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with the revised Privacy Policy, you must cease using the platform and may close your account in accordance with the account closure procedure described in our Terms & Conditions.
For any questions, concerns, or formal requests relating to this Privacy Policy or kh889's data processing practices, please use one of the following contact channels:
kh889 treats all privacy-related communications with the highest level of priority and confidentiality. Our support team includes personnel specifically trained to handle data protection enquiries. We are committed to resolving all privacy concerns fairly, transparently, and within a reasonable timeframe.
Now that you understand how kh889 protects your privacy, dive into the full platform experience — from live sportsbook and slots to live dealer casino games. Your data is safe. Your game is on.